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As Covid cases rise in the NWT, Yellowknifers struggle to access testing services

With the holidays in full swing and Covid-19 cases rising in the NWT, some Yellowknifers are having difficulty accessing testing services due to reduced holiday hours.
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YellowknifeSA国际影视传媒檚 Archibald Street testing location began accepting walk-ins on Dec. 29, but many worried residents are already being told to come back the next day. NNSL file photo

With the holidays in full swing and Covid-19 cases rising in the NWT, some Yellowknifers are having difficulty accessing testing services due to reduced holiday hours.

Some residents are struggling to book appointments, or being turned away from walk-ins.

Great Slave MLA Katrina Nokleby said sheSA国际影视传媒檚 heard directly from four or five constituents who have experienced difficulty scheduling tests.

SA国际影视传媒淧eople that were told to get tested, because there had been an exposure at a worksite where a colleague had tested positive, were not able to book in for about a week to get the test,SA国际影视传媒 she said.

One Yellowknife parent said two of his sons struggled to access testing after being exposed to Covid-19 over the holidays. One son was able to land an appointment for Dec. 29 at the Archibald Street testing site after his mother diligently refreshed the booking website over and over again until a time slot opened up. The other son heard through word of mouth that the clinic was accepting walk-ins, and lined up half an hour early on Dec. 30 for a test. However, just five minutes after the clinic opened, he was turned away.

When he called the territorySA国际影视传媒檚 8-1-1 number, they offered him another appointment, but for Jan. 7.

He was eventually able to get in later Thursday morning. His father said, SA国际影视传媒淚tSA国际影视传媒檚 just an indication that their system is very strained.SA国际影视传媒

In a statement on Dec. 24, the NWT Health and Social Services Authority (NTHSSA) acknowledged that Covid-related services were indeed strained: SA国际影视传媒淭esting and contact notification capacity in Yellowknife is currently limited,SA国际影视传媒 the statement reads. SA国际影视传媒淭here is high demand for testing due to an increase in the number of positive Covid-19 cases and exposures. This is likely due to a higher number of contacts and exposures due to the nature of the holiday season. This is also increasing the time it takes for public health staff to notify contacts of their exposures to positive cases.SA国际影视传媒

Because of the holidays, YellowknifeSA国际影视传媒檚 testing site is operating on reduced hours. The Archibald Street location was scheduled for service from noon to 3:30 p.m. Dec. 26-28 and Jan. 2-3; from 8:30 a.m. to 2 p.m. on Christmas Eve and New YearsSA国际影视传媒 Eve; and regular hours on Dec. 29 and 30. The site was closed on Christmas day, and will be closed again on New YearsSA国际影视传媒 day.

In response to the rising demand for tests, NTHSSA spokesperson David Maguire said the territory is SA国际影视传媒渃urrently working to assess optionsSA国际影视传媒 to expand access to rapid tests, and should be making an announcement on the subject next week.

He acknowledged that the Yellowknife siteSA国际影视传媒檚 capacity to accept walk-ins is limited.

SA国际影视传媒淭oday the testing site took the names of 70 people for walk-ins and deferred others to the next day,SA国际影视传媒 he said. SA国际影视传媒淭here is a limit on the capacity of both booked and walk-in appointments each day and individuals may be deferred if capacity is reached.SA国际影视传媒

Maguire could not say how many rapid tests the territory possesses due to constantly fluctuating inventory.

According to a media release from the Office of the Chief Public Health Officer, there were 87 active Covid-19 cases in the NWT as of Dec. 29. The GNWTSA国际影视传媒檚 Covid-19 dashboard, which tracks coronavirus infections in the NWT, shows only 24 active cases in the territory. However, the site has not been updated since Dec. 22.

Yellowknife North MLA Rylund Johnson defended the decision to reduce testing site hours during the holidays, saying that healthcare workers need the time off.

SA国际影视传媒淎t this point with nurses quitting like crazy and us having huge vacancies, ISA国际影视传媒檓 not sure telling healthcare workers they couldnSA国际影视传媒檛 take leave would have left us worse off in the long-term,SA国际影视传媒 he said.

He also said that although he has heard from constituents who have had trouble accessing PCR tests, SA国际影视传媒淓veryone seems more than happy with the abundance of rapid tests, so it seems that we have filled the gap by having those on hand.SA国际影视传媒

No other MLAs responded to a request for comment in time for publication.

Meanwhile, Canada is experiencing its largest spike of Covid cases since the beginning of the pandemic, driven by the Omicron variant. There were 21,000 new cases nationwide on Dec. 27, compared to a seven-day average of about 19,600. The country also saw one of its largest-ever spikes in Covid cases immediately after the holidays last year.